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The Release Notes for the current version page has this to say on the subject:
Sort titles are now always private. The option setting has been removed.
* Sort titles will now always upload to the My Profiler online collections display
* Editing of sort titles is now under DVD->Personalize
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There are many factors which might affect when you get your registration key.First and foremost, your payment method will factor largely into it. Paying by Check on ShareIt! or eCheck on PayPal generally incurs an approximately five (5) business day waiting period for it to clear, while paying via credit card through PayPal is usually instant.Next, due to the scourge of spam on the Internet, many ISPs and users have installed junk mail filters to remove what appear as form letters and the like. Please add mail.intervocative.com and intervocative.com to your whitelisted domains to receive mail from. Or ask your ISP to do this. In either case, sometimes there is a delay while these types of systems scan the email and forward it to you when it is deemed clean. Lastly, if you feel you did not get your premium email in a reasonable time period, you can click on the Registration link at the top of the current page to see the details of your account.If the preceeding does not obtain your premium registration after a reasonable time, send an email with as much information as possible regarding your purchase to firstname.lastname@example.org.
This is caused by having two website accounts, one premium and one regular. To make sure you're logging in with your premium account, select the link at the bottom of the Sign In page to sign in with your name and registration key. Use the name and key entered in DVD Profiler.
Once you're logged in to the premium account, visit the My Profiler page to change your account alias if desired. Note that aliases must be unique, so if you want to use the alias from your other (free) account on your premium account, you'll need to first change the free account alias to something else.